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Password Protected

I have spent many hours this week on hold with several kind customer service representatives trying to help me hack back into my life. Sadly, about two weeks ago, while syncing my phone to my computer, I must have unknowingly checked some box that indicated that I didn’t want to transfer my apps from my phone to my computer…because why, when you are doing a backup, would you want to preserve all of the data from your phone to your computer?...